OFFICE OF THE MAINE ATTORNEY GENERAL

Motor Vehicles

Buying a used car often represents the best value for your money but sometimes can be a gamble. The State of Maine has passed the Used Car Information Act (UCIA) which requires all car dealers to provide certain warranties (guarantees) and to post certain information on used cars offered for sale. As a buyer, if the dealer has not obeyed the law and refuses to repair your car, you may be able to force the dealer to take the car back and give you your money back.

The Maine Lemon Law protects you if you purchase a defective new vehicle.

View the Results of Maine Lemon Law Cases

Defective new cars – what steps you can take

Defective used cars – what steps you can take

Maine's Motor Vehicle Repair Law gives car repair customers some specific rights you should use to your advantage.

Click here to file a consumer complaint.

Click here for contact information or to submit an online complaint or question.

• You have the right to establish a ceiling on the cost of repairs. This ceiling cannot be exceeded without your prior permission. YOU MUST DO THIS IN WRITING. If this amount is exceeded, you do not have to pay the excess.


• You can inspect all replaced parts.


• You can keep all replaced parts if you want, with the exception of those that must be returned to the manufacturer under a warranty program.


• Used, rebuilt or reconditioned parts cannot be installed in your car unless you agree in advance.


• All repair shops must post a sign informing you of these rights.


• The sign must also state the hourly rate charged by the shop.

Extended warranties and service agreements Be sure you understand what is covered and who is responsible for paying for repairs.